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Terms and Conditions for Floor Whisperers

Introduction

Welcome to the Floor Whisperers website. These Terms and Conditions govern your use of our online platform and the services we provide. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our service.

Services Provided

Floor Whisperers offers a comprehensive range of flooring services, including but not limited to: professional carpet installation, carpet removal, floor preparation, underlayment installation, carpet repairs, carpet stretching, custom rug sizing, eco-friendly carpet solutions, and commercial carpet fitting. All services are subject to availability and specific project agreements.

Use of Our Site

You agree to use our site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the site. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.

Quotations and Pricing

All quotations for services provided by Floor Whisperers are estimates based on the information provided at the time of inquiry. Final pricing may vary depending on on-site assessment, material selection, and any unforeseen circumstances discovered during the project. A detailed quote will be provided before commencement of any work.

Payment Terms

Payment terms will be outlined in your specific service agreement. Typically, a deposit may be required before work commences, with the remaining balance due upon completion of the service. Late payments may incur fees.

Cancellations and Rescheduling

Should you need to cancel or reschedule a confirmed service appointment, we request that you notify Floor Whisperers as soon as possible. Specific cancellation policies, including any potential fees, will be detailed in your service agreement.

Warranty and Guarantees

Floor Whisperers stands behind the quality of our workmanship. Details regarding warranties and guarantees for specific services will be provided in your service agreement. Our goal is your complete satisfaction with our flooring solutions.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Floor Whisperers or its content suppliers and protected by Australian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

Limitation of Liability

While Floor Whisperers strives to ensure the information on this website is accurate and up-to-date, we do not warrant its completeness or accuracy, nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Our liability for any claim arising out of or in connection with the services or the use of our site shall be limited to the amount paid by you for the services in question.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or Territory.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

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